Market Practices Statement

Thank you for your business.  As your Independent Insurance Broker, we purchase insurance products and services on your behalf that are available, affordable, and understandable.

Our role is to provide you with the best insurance value that combines coverage, service, and price.  We also provide personalized, quality service that includes professional insurance advice, ongoing policy maintenance and claims support.  When any issue arises regarding your insurance coverage, we are your advocate, using our professional experience to best represent your individual interest.

Brokerage compensation is part of your insurance premium.  The following is a list of the Insurance Companies that we have contracts with including the range of compensation each provides as a percentage of your overall premium.  Callister Musico also secures insurance through non contracted commercial providers.  For compensation terms for these non contracted entities, please contact our office.

Economical*		10% to 20%
Facility** (Royal)		7.5% to 11%
ING*		12.5% to 20%
Lambton Mutual*		10% to 20%
Perth		5% to 15%
Pilot*		8.5% to 24%
York Fire*		12.5% to 20%

**commission is capped at $250.00

This commission percentage is paid annually for both new business and renewals.

Should there be an increase in the commission schedule we receive from your insurer, or, any other material change that affects compensation arrangements, we will notify you.

In order for us to maintain strong relationships with quality insurers, we work with each to provide the type of business they desire.  The Insurers with an asterisk noted above recognize our efforts through a Contingent (Profit) Commission contract.  Payment of this Contingent (Profit) Commission may depend on a combination of growth, profitability (loss ratio), volume, retention and increased services that we provide on behalf of the Insurer.  Contingent (Profit) Commission is not guaranteed.  For detailed information on Contingent Commission, please go to the individual company’s website.

We have recently taken a loan, guaranteed by Pilot Insurance Company that will help with our business expansion. This will then allow us to provide you with better products and services.  Be assured this will not influence our decision as to where we place your insurance coverage.  We are your Independent Insurance Broker and choose carefully from many insurance companies then proceed to buy insurance on your behalf.

Your Insurer will be providing you with a Consumer Code of Rights and Responsibilities which will be forwarded to you with your new policy. 

We thank you for your continued support.  If you have any questions regarding this or any aspect of your insurance, please contact the office.

Callister Musico Insurance Group Inc

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